The pick-up arrangements last week worked really well, bang on time with very friendly and helpful drivers. I will definitely use SMS again.
I've used many taxi companies over the years but can honestly say that never have they been as professional, friendly and helpful as this one. I would definitely use them again, you should as well!
Due to a serious accident one of your drivers had a detour through Wicken. All I can say is he did a fantastic job of negotiating a very very tight space just after the little bridge by the Equine Vets.
Many thanx for another smashing day out. To Gloucester Xmas Market, please pass on our regards to driver Owen for his professionalism during the day
Just wanted to extend a big thank you to all of the drivers on Saturday, I have had nothing but positive comments from staff over how helpful and polite they were. Once again many thanks to yourself for your help and organisation also.
Thanks for picking our party from Dodmoor. The mini bus was excellent,and properly equipped for the children and really comfortable. The driver drove with real consideration for the comfort of the passengers.Well done
Just a short email to say thank you to our driver for today Roger. He was most patient with the terrible traffic in Coventry and very accommodating with the change of plan on return.Please pass on our thanks to Roger.Thank you again.
Thank you so much for your efficient taxi service yesterday - your driver was very competent and charming - we will definitely use your Company again.
Just a quick email to thank you for such a great service and quick replies to my 100s of emails; it was really appreciated.The vehicles you provided were both spotless and nice and modern (you almost half expect a battered old mini bus sometimes). Your drivers were great as well so please pass our thanks on to them too. They must have the patience of a saint dealing with drunken passengers! So thank you so much for such a fab service all round. Will definitely come to you next time we need transport.
I would just like to pass on my thanks once again to Graham, who drove my class of 8 and 9 year olds to Nottingham Castle. Graham was professional and courteous at all times to both adults and children. His driving made us all feel at ease and we couldn't have asked for a smoother journey. Graham is a real credit to your company.
I would just like to say a big thank you to Stuart and the drivers ..... everything went smoothly with the taxi runs on Sunday night, and the drivers were great.
I have recently booked a coach with SMS, after gaining quotes from other companies, I went back to SMS due to the lovely girl in the office, 'Katrina' , she was so friendly on the phone, explained everything, answered all my questions, she really did offer exceptional customer service. I hope to deal with Katrina more often in the future :)
Please pass on our thanks to our driver on Saturday night Arsalan – he was great arrived on time for all the pick-ups & the return journey . The vehicle was clean & he helped with the doors etc. we would definitely use SMS again & recommend you to others
I am writing to express our gratitude for the wonderful service we received from SMS X Trav last Saturday. I have had nothing but praise for the minibus and it’s lovely driver! Many thanks for helping to make the day so enjoyable. We look forward to having the opportunity to book with you again soon.
Good morning Katrina many thanks to your drivers yesterday ,especially Roger who had to dig the coach out and come from Helmdon.AND he arrived on time !!!.they were both excellent. One ammendment to our bookings for next could you put Roger as our principle driver and Paul when Roger isn't available. I think it's better to keep the same driver when possible. Roger and Paul were very happy as they got to have lunch with us on the boat. Many thanks to all at SMSXTRAV and wis you a Happy Chistmas and prosperous New year Avril and the rest of the committee